< Go Back
Privacy Policy
This is The Club Group Pty Limited (“TCG”) (and associated companies) Privacy Policy. This policy guarantees our commitment to our Customers and Members.
This Policy forms part of The Club Group’s Terms and Conditions and should be read in conjunction with it.
1. TCG may, at its discretion, retain and access any data or information concerning your use of the Services provided by TCG. This information will usually be in the form of hours used, and visits to the facility, but may contain other relevant information.
2. TCG will store information on its members on its private database for the purpose of contacting its members for renewals, special offers, and marketing.
3. TCG will never disclose Customers personal information or any other information or data held by us about you to a third party unless:
3.1 there is reason to suspect that unlawful activity has been, is being or may be engaged in, and we disclose this information as a necessary part of our investigation of the matter or in reporting our concerns to relevant persons or authorities;
3.2 we are required or specifically permitted by or under law to provide this information to an authority or person that is duly authorised to request it;
3.3 a court order compels us to disclose this information to a specified recipient; or
3.4 we are otherwise required or specifically permitted by law to disclose this information.
4. TCG will never use or disclose your credit report or any personal information derived from that report unless we are required or specifically permitted to do so under the Privacy Act 1988 or the Credit Reporting: Code of Conduct.
5. As a Customer, you acknowledge that we must cooperate with the awful requests of members of the police force or any other person duly authorised to investigate breaches of the law, and that we may disclose any information held by us in relation to your account to such authorities if compelled or required to do so.
6. TCG may as part of its monitoring of service reliability and availability record additional information required to assist in this monitoring. This information will always be kept strictly confidential.
7. TCG will maintain all its records for as long as is required by aw. All the information will be located in a secure area. If a Customer requires viewing of the information, they will be required to provide suitable forms of identification, and TCG will be the sole authority authorised to accept or reject the request to review the information recorded.
8. TCG is the sole owner of all the information which it collects. TCG will not sell, share, or rent this information to any third party.
Last Updated: Friday, 7 February, 2014
This Policy forms part of The Club Group’s Terms and Conditions and should be read in conjunction with it.
1. TCG may, at its discretion, retain and access any data or information concerning your use of the Services provided by TCG. This information will usually be in the form of hours used, and visits to the facility, but may contain other relevant information.
2. TCG will store information on its members on its private database for the purpose of contacting its members for renewals, special offers, and marketing.
3. TCG will never disclose Customers personal information or any other information or data held by us about you to a third party unless:
3.1 there is reason to suspect that unlawful activity has been, is being or may be engaged in, and we disclose this information as a necessary part of our investigation of the matter or in reporting our concerns to relevant persons or authorities;
3.2 we are required or specifically permitted by or under law to provide this information to an authority or person that is duly authorised to request it;
3.3 a court order compels us to disclose this information to a specified recipient; or
3.4 we are otherwise required or specifically permitted by law to disclose this information.
4. TCG will never use or disclose your credit report or any personal information derived from that report unless we are required or specifically permitted to do so under the Privacy Act 1988 or the Credit Reporting: Code of Conduct.
5. As a Customer, you acknowledge that we must cooperate with the awful requests of members of the police force or any other person duly authorised to investigate breaches of the law, and that we may disclose any information held by us in relation to your account to such authorities if compelled or required to do so.
6. TCG may as part of its monitoring of service reliability and availability record additional information required to assist in this monitoring. This information will always be kept strictly confidential.
7. TCG will maintain all its records for as long as is required by aw. All the information will be located in a secure area. If a Customer requires viewing of the information, they will be required to provide suitable forms of identification, and TCG will be the sole authority authorised to accept or reject the request to review the information recorded.
8. TCG is the sole owner of all the information which it collects. TCG will not sell, share, or rent this information to any third party.
Last Updated: Friday, 7 February, 2014
